The processing of personal data within this website complies with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, Law nº. 58/2019 of 8 August and other applicable data protection legislation.

Who is the data controller?

The data controller is ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A., company number 500103461, with head-office at Rua Thilo Krassman, 7- Bloco B, Armazém 7, 2710-141, Abrunheira (Sintra), Portugal, and email

What is the purpose and basis of legitimacy for the processing of your data by ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A.?

  1. Management of requests for information, questions, queries, suggestions, or complaints raised through the form and other means of contact. ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A. may process your data because it has a legitimate interest in addressing the communications necessary to carry out its activity.
  2. Management of the registration, and subsequent access, to the customer area (to download technical documentation, view the content of the project portfolio...). ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A. may process your data for this purpose because there is a contract and a legitimate interest in its execution.

For how long will your data be kept?

Your data will be kept for the time necessary to achieve the stated purposes and for the longest period of limitation in accordance with applicable law.

To whom will your data be communicated?

Your data will not be communicated to third parties. They will be communicated to our data processors when it is necessary for the correct provision of the services contracted.

Will your data be transferred to third countries?

There will be no International Data Transfers.

Which rights are you entitled to when you provide us with your data?

- Access: the right to obtain confirmation as to whether ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A. is processing your personal data, to know what they are, what they are used for, how long they will be stored, their origin and whether they have been or will be communicated to a third party.

- Rectification: the right to request the rectification of inaccurate data and the completion of incomplete personal data.

- Deletion: the right to request the deletion of personal data when they are inadequate, excessive or no longer necessary for the purposes for which they were collected, including the right to be forgotten.

- Opposition: the right to object, in certain circumstances, to the processing of your personal data or to request that the processing be stopped.

- Limitation of Processing: the right to request, in the legally established circumstances, that your data not be processed beyond the mere conservation.

- Portability: the right to receive personal data in a structured, commonly used and machine-readable format, and to be able to transmit it to another data controller, whenever technically possible.

How can you exercise your rights?

The exercise of rights must be made in writing and addressed to Lagoas Park, Edifício 6, 2º B, 2740-244, Porto Salvo, Portugal (Att: Data Protection Team – “Equipa de Proteção de Dados”) or by e-mail to ENKROTT, GESTÃO E TRATAMENTO DE ÁGUAS S.A. makes available to data subject model forms for the exercise of their rights that can be obtained through the address or through the e-mail indicated above. For further information:

Do you have the right to file a complaint with the Supervisory Authority?

In the event that the data subject rights have not been respected, you may file a complaint in writing to the Portuguese Data Protection Agency (“Comissão Nacional de Proteção de Dados”) (for further information:

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